Meet the Staff


Hospitality House is proud to have a dedicated team committed to helping residents rebuild their lives. Feel free to email us.



















Tina B. Krause: Executive Director 

Wilkes County resident and Guilford College alumnus Tina B. Krause assumed the role of Hospitality House Executive Director on July 1, 2014 after serving as Director of Services for the previous three years. Tina continues to oversee existing supportive services, implement new programs and coordinate our Volunteer Program while managing a staff of nineteen. Tina joined Hospitality House as Director of Services in August, 2011 after serving as Director of Community and Program Services for United Way of Wilkes. During her United Way tenure she received the Randy Lyons Memorial Award for Excellence in Service. Krause currently serves on the North Carolina HMIS Governance Committee and coordinates the Northwest N.C Continuum of Care for the seven rural mountain counties serviced by Hospitality House. Previously, she served eight years as Program Coordinator and Educator for the YMCA of Greater Charlotte and on the Agency Advisory Council for Second Harvest Food Bank of Northwest NC.


Todd Carter: Director of Development

Hired in August 2011, Ashe County resident, University of North Carolina alumnus and proud Tar Heel, Todd Carter works with individuals, businesses, faith communities, foundations and civic organizations in our seven county service area to offer opportunities for support of the programs and services made available to the children, women and men served by Hospitality House. He handles all public relations, donor relations, social media and marketing, organizes multiple fundraisers and meets one-on-one with current and potential donors interested in contributing financial gifts to the mission of Hospitality House. He is also on the Board of Directors for Ashe County Coalition for the Homeless (ACCH), is the founding 2nd Vice President and current President of the Watauga Branch of the NAACP and is co-founder of the High Country LGBTQ Youth Alliance. Previously he served on the board and as a supervisor for the North Carolina Campus Compact AmeriCorps VISTA program. #GoHeels!


Stacey Harris: Director of Finance

Originally from Mount Airy, North Carolina, Stacey a Lees-McRae alumnus, fell in love with the mountains of the High Country and never left after graduation.  She has worked with several non-profits in the High Country and enjoys the unique finances associated with non-profits.  She handles all the financial duties for Hospitality House, from the day to day operations to the yearly tax filings.  When she is not at Hospitality House, she is usually running one of her three kids to and from all their activities from dance, to soccer, to scouts.  She enjoys spending time with her husband and kids and loves playing in the snow!

Shane Johnson: Director of Grant Funding / Local System Administrator

Originally from Tampa Florida, Shane and his family moved to Hendersonville, N.C. during his 7th grade year.  After his discharge from the Army, he lived with his wife and 2 children in Mount Pleasant, S.C. where he received his Bachelors in Social work from Limestone College in 2016.  Currently, Shane is attending the University of Southern California working towards his Masters in Social Work, with a graduation date of December 2018. In 2017, Shane and his wife decided to relocate to Beech Mountain in search of a small town to raise their family in.  He started at the Hospitality House in the Summer of 2017 as an MSW intern, eventually taking a role as a Shelter Associate, before being promoted to Director of Grant Funding in January 2019. As our Local System Administrator (LSA) he manages the data entry for the state MICA data information system which focuses on data collection in order to root out the patterns of chronic homelessness so that it can be a concrete and approachable topic with solvable aspects. These are critical requirements for the state and federal grants that we receive. Shane enjoys all activities in the mountains to include, backpacking, snowboarding, and will be climbing Mount Rainier in Washington State this July.


Sonya Hamby: Lead Service Coordinator: Transitional Housing Program and Family Housing

Boone native, Appalachian State alumnus and Lead Service Coordinator Sonya Hamby serves the twenty-nine residents of our Transitional and Family Housing programs, manages a staff of three social workers and five shelter associates. With a Bachelor of Science degree in Social Work, she dedicates her time to helping residents continue along the path to employment, housing, goal-setting and building life skills. Sonya has been with Hospitality House since 2005. A beach girl at heart, Sonya loves sunshine and warm weather and loves spending time with her husband Shad and dog “O”.

Ethan Flynn: Service Coordinator: Emergency Shelter 

Ethan is 2015 graduate of Appalachian State University with a Bachelor of Science Degree in Sociology. Near the end of his senior  year internship at Hospitality House he accepted a post-graduate position as NC Campus Compact AmeriCorps VISTA and project manager of Welcome Home Thriftique. In August 2018, at the end of his two-year VISTA term, Ethan was hired by Hospitality House as a full time Supportive Services Specialist and then promoted to Service Coordinator of our Emergency Shelter program. Born in the foothills of the Blue Ridge mountains, Ethan enjoys Boone for its hiking trails, sense of community, and SNOW!


Harley Atkins: Service Coordinator: Permanent Supportive Housing / Rock Haven / Scattered Site Housing

Originally from Mount Airy, NC, Harley moved to Boone in 2013 to attend Appalachian State University. During Harley’s time at Appalachian, he fell in love with the Boone community. He decided to stay in the area after graduating in 2016. Harley worked for Crossnore School and Children’s Home before joining Hospitality House in the Spring of 2019. Before assuming his current role in October 2019, Harley served as the Supportive Services & Permanent Supportive Housing Specialist/RISE Coordinator before. Harley strives to promote equality and empowerment among individuals and to be an advocate for those in need of support. In his free time, Harley enjoys hiking, camping, and being outside.  


Amberly Borday Supportive Services & Permanent Supportive Housing Specialist / RISE Coordinator



Graham Doege: Service Coordinator: WeCAN/Homeless Prevention/Rapid Rehousing

Graham comes to us from New River Behavioral and was working as our HPRP Coordinator for six months prior to moving into this new position in 2012. She oversees WeCAN - Watauga Crisis Assistance Program, providing counseling to those who find themselves in a serious situation but who are not homeless. She administers the BREMCO Operation Round Up and NRLP Good Neighbor Round Up programs, serves as our In-Take Specialist, manages the Rapid Rehousing Program and helps people find resources that they need to maintain housing and prevent homelessness.


Eric Johnston: Facilities Manager

A 2015 graduate of Appalachian State, Eric began working at Hospitality House early in 2019. He considers it his privilege to maintain, service, and repair the grounds of our primary facility and Rock Haven; as well as, scattered site locations around Wilkes and Watauga. He is responsible for maintaining agency HVAC systems, overseeing our fire, safety and IT programs, managing volunteer groups, working to improve our environmental sustainability and overseeing our solar project. After volunteering and working at various High Country non-profits, Eric finds this blessing of an opportunity to be an exciting way to connect with his community as well as enjoy the intricacies of working toward sound, secure, and sustainable facilities and grounds. He also thinks bicycles, plant-based cooking, stewardship, gardening, and non-fiction books to be pretty cool too. 

Keith Nelsen: Food Service Coordinator

After living and working in several places around the country, Keith, his wife Patty and their five children settled in the High Country ten years ago where he made it back into the restaurant business.  With experience in everything from chain casual dining, to fast food and owning his own business, Keith brings a wealth of knowledge to our Hunger Relief programs. More importantly his passion for food brings an opportunity for our residents and guests to expand their meals beyond the ordinary.  Outside of work he is busing keeping up with his five children.

Jenna Crawley: Mental Health and Substance Abuse Therapist

Originally from, Kilmarnock, Virginia, Jenna joined the Hospitality House team in August 2013. With a Master’s degree in Clinical and Mental Health Counseling, from Appalachian State, and a certified in EMDR (Eye Movement Desensitization and Reprocessing) therpay, Jenna works one on one with Hospitality House clients, providing assistance in mental health and addictions. When not at work Jenna loves to be outside and hanging out with family. Her favorite thing to do is spend time with her almost 3 year old daughter skipping rocks on the river. “I love everything about the Hospitality House! The staff and the residents are amazing. I feel truly honored to be working with everyone here. It is finding the glimmer of hope in otherwise challenging times."

Clara Coffey: Garden Coordinator / Volunteer Manager

Clara Coffey is a Watauga County Local who, after graduating from Watauga High School set off to learn as much as possible about sustainable agriculture through a hands on approach. She started her education with Heifer International, a non-profit organization that funded the original Hospitality House Gardens Project. That is where her love for gardens and livestock took root and from there she proceeded to travel around the United States learning everything she could about various agriculture practices. Clara grew up in St. Luke's Episcopal Church who has been involved with the Hospitality House since it's inception. Since moving back to North Carolina Clara has run an organic farm in Blowing Rock and sold produce at the Watauga County Farmers Market for six years. She is passionate about the therapeutic benefits of gardening and wishes to share that with the Hospitality House residents and surrounding communities. 

__________________: Data / Intake Specialist

Tristin ShearsShelter Associate

Tristin is a sophomore at Appalachian State University, he is majoring in Industrial Design and minoring in Business Management. He plans to graduate in May of 2021 with plans to work at a design sportswear business such as Nike, Adidas, or Puma. He originally is from Elkin, North Carolina. He loves to help people in harsh circumstances and loves talking and solving problems for people. In his free time Tristin loves to watch sports, play sports, shop, hang with his girlfriend, or with his cat, Weezy, whichever is available. 

John Murphy: Shelter Associate

A rising junior at Appalachian State University, majoring in Communications / Public Relations and minoring in Religion and Nonprofit Management, John joined the staff in the Spring of 2019. From Highlands, N.C., John works as an Equipment Manager for the AppState Football Team and is passionate about the mission of Hospitality House and helping those in need. 

Marnie Slawson: Shelter Associate

Marnie is a rising senior at Appalachian State University, studying English as a major and a Sociology minor. Originally from Charlottesville, Virginia, Marnie began as a volunteer at Hospitality House in August of 2018 and joined the staff as a Shelter Associate in May of 2019. In her free time she enjoys hiking and backpacking, reading, cooking, and anything that gets her outside, she loves the mountains. She is passionate about the mission of Hospitality House and is honored to have a place working for an organization whose mission is so in line with her values. She looks forward to interacting with, and building kinship with, those who use services at Hospitality House throughout her time as a Shelter Associate. 

Zane Muzzillo: Shelter Associate

Samuel Borday: Shelter Associate

Logan Shaut: Shelter Associate

Ali Fawcett: Shelter Associate

Elliot Hirn: Shelter Associate

Lilly Roberson: Shelter Associate

Volunteer Staff

Julie Trueman - Administrative and Development

Pete Finne - Community Kitchen

Pastor Veronica Timbers - Chaplain, King Street Church

Pastor Ben Floyd - Chaplain, Blackburn Chapel

Mary Farthing - WeCAN

Marg McKinney - Support, Care and Community Kitchen

_____________ - Art Therapy



© 2016 Hospitality House of Northwest North Carolina  338 Brook Hollow Road, Boone NC 28607 828.264.1237

Hospitality House, a regional nonprofit transitional living facility  and crisis assistance resource center, serves seven rural North Carolina counties (Watauga, Wilkes, Ashe, Avery, Alleghany, Mitchell, Yancey) providing housing, prevention and nutrition. Since 1984, the mission of Hospitality House has been to rebuild lives and strengthen community by providing a safe, nurturing, healthy environment in which individuals and families experiencing homelessness and poverty-related crises are equipped to become self-sufficient and productive. Federal Tax ID 56-1442966