Our History

In The Beginning

The problem of homelessness gained local recognition in the late 1970's as downtown merchants noted individuals sleeping in nearby woods and loitering about during business hours. In 1981 the Boone Coalition of Churches, consisting of Grace Lutheran, Boone United Methodist, First Baptist, First Presbyterian, St. Luke's Episcopal and St. Elizabeth of the Hill Country came together and identified the need for a true shelter.

Beyond Borders

In 1991 the property at 494 W. King Street, christened "Sleeping Place," was acquired and used to start the Transitional Housing Program. Around this same time Rock House Annex, which sat up on the hill behind the original house was acquired to meet the needs of homeless families. In 1995, recognizing the increased need throughout the High Country, Hospitality House opened its doors to homeless citizens from Ashe, Avery and Wilkes counties. 


As the face of homelessness continued to change, Hospitality House once again answered the call. Rock Haven, a house containing eight efficiency units with shared dining, living and kitchen areas, was built from the ground up and opened its doors on June 12, 2003 to serve people living with disabilities in the Permanent Supportive Housing Program. 


The Balance of State Continuum of Care was created by North Carolina in 2005 in order to help rural communities apply for Continuum of Care funding from HUD. This designation not only expanded the service area of Hospitality House to include 

Alleghany, Mitchell, and Yancey counties, but allowed the agency to apply for increased federal grant funding. Hospitality House continues to serve as the point-of-entry for all homeless services in these seven counties.

Giving Hope a Hand

In 2007, after undergoing an organizational assessment that included the original house and two additional downtown buildings being used to provide Transitional and Family housing, the board of directors embarked on an ambitious Capital Campaign - Giving Hope a Hand -  to raise $3.5 million in funds necessary for a new 18,500 square foot facility. In addition to the Capital Campaign, chaired by John & Faye Cooper and Kent & Shelley Tarbutton, the Town of Boone by annexing services and Watauga County through a land grant, were instrumental in making this possible.

Making the Move

In March 2011, after years of fundraising and months of construction the doors to the brand new Hospitality House were open. Residents, staff, board members, and community volunteers all pitched in to make the massive move-in a success. This new facility combined five housing programs – Emergency Shelter, Winter Shelter, Transitional Housing, Family Housing, and Permanent Supportive Housing – under one roof along with the Bread of Life Community Kitchen, Food Pantry, and Hunger Relief programs.


Since relocating to 338 Brook Hollow Road, Hospitality House has provided over 270,000 nights of shelter, served over one million meals in our Bread of Life Community Kitchen, and fed close to 61,000 people from our Food Pantry.

That’s Not All

In our ongoing quest to end homelessness, Hospitality House added Scattered Site Housing and Rapid Rehousing programs not long after moving into the facility. Scattered Site Housing now consists of fourteen (14) leased properties (apartments, homes and duplexes) in Watauga and Wilkes counties providing stability and case management for families and individuals with disabilities or mental illness. We are seeking to further expand this program in Wilkes and into Ashe county. 


Rapid Rehousing provides financial assistance and services to prevent families from becoming homeless and help those who are homeless to be quickly re-housed.

In 2019 we legally changed our name to Hospitality House of Northwest North Carolina to more accurately reflect the counties and communities that we serve. 

Where We've Been to, Where We Are

Running Time: 3:16



Street: 338 Brook Hollow Road

Mail: PO Box 309

Boone, NC, 28607


  • Facebook
  • Instagram
  • Amazon
  • Twitter
  • YouTube
  • Snapchat
  • LinkedIn

Subscribe to Our Newsletter

Hospitality House, a regional nonprofit transitional living facility and crisis assistance resource center, serves seven rural North Carolina counties (Watauga, Wilkes, Ashe, Avery, Alleghany, Mitchell, and Yancey) providing housing, prevention, and nutrition. Since 1984, the mission of Hospitality House has been to rebuild lives and strengthen community by providing a safe, nurturing, healthy environment in which individuals and families experiencing homelessness and poverty-related crises are equipped to become self-sufficient and productive. Federal Tax ID 56-1442966.

Non-Discrimination Policy: Hospitality House does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, class, income status, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients. As an intern you are expected to represent the Hospitality House and adhere to our Non-Discrimination Policy. 

© 2020 by Hospitality House of Northwest North Carolina. Created with