NC Homeless Management Information System

All providers receiving Continuum of Care and Emergency Solutions Grant funding are required to participate in the Homeless Management Information System. The Northwest CoC is a part of a multi-jurisdictional cost share and governance system (NC HMIS) and has active representation on the Governance Committee. Hospitality House staff follow NC HMIS Operating Policies and Procedure, input data into the NC 516 (CoC) HMIS platform, and meet all participation requirements and privacy standards. 


The NC HMIS system is compliant with the Health Insurance Portability and Accountability Act (HIPAA), and all Federal and State laws and codes. All Hospitality House end users issued access to the NC HMIS system sign a User Agreement & Code of Ethics form and abide by the NC HMIS Participation Agreement. Taken together, these documents obligate all users and the agency to core privacy procedures. If Hospitality House decides to share information, a signed agreement that defines sharing and prevents re-release of information to unauthorized third parties (the Sharing QSOBAA) is in effect. 


The Purpose of NC HMIS is to:

  • Record and store client-level information about the numbers, characteristics, and needs of persons who use homeless housing and supportive services;

  • Produce an unduplicated count of persons experiencing homelessness for the Continuum of Care; 

  • Understand the extent and nature of homelessness locally, regionally, and nationally; and

  • Understand patterns of service usage and measure the effectiveness of projects and systems of care.


Hospitality House participates in the N.C. Homeless Management Information System database to collect data on programs and the community members we serve. The compiled data helps program improvement and contributes to policies that will prevent and end homelessness.  

Public Notice



Street: 338 Brook Hollow Road

Mail: PO Box 309

Boone, NC, 28607


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Hospitality House, a regional nonprofit homeless services agency, works in seven rural North Carolina counties (Watauga, Wilkes, Ashe, Avery, Alleghany, Mitchell, Yancey) providing housing, shelter, hunger relief, homeless prevention, street outreach, counseling and crisis assistance. Since 1984, the mission of Hospitality House has been to rebuild lives and strengthen community by providing a safe, nurturing, healthy environment in which individuals and families experiencing homelessness and poverty-related crises are equipped to become self-sufficient and productive. Federal Tax ID 56-1442966.

Non-Discrimination Policy: Hospitality House does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, class, income status, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients. As an intern you are expected to represent the Hospitality House and adhere to our Non-Discrimination Policy. 

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